What we need

Campbell Boath will be a "controller" of the personal information that we need you to provide to us when you instruct us to act on your behalf. When you become a client of Campbell Boath, we will collect, store and use the personal information that you provide to us in your instructions and during the course of our solicitor/client relationship. We may also ask you for additional personal information during the course of our solicitor/client relationship, which shall be collected, stored and used in accordance with this privacy notice.

Why we need your personal information — contractual purposes

We need to collect our clients' personal information so that we can perform our contract for the provision of legal services with you. We will use our clients' personal information to:

  • provide you with legal advice, including by communicating with you by email, letter and/or telephone;
  • represent you as your solicitors in connection with the work you instruct us to do in line with our Terms of Business provided to you;
  • respond to and communicate with clients regarding your questions, comments, support needs or complaints, concerns or allegations in relation to any complaint, you may make;
  • If you do not provide us with all of the personal information that we need to collect then this may affect our ability to provide you with legal advice and/or represent you as your solicitors.

    Why we need your personal information — legal obligations

    We are under a legal obligation to process certain personal information relating to our clients for the purposes of complying with our obligations under:

  • the Law Society of Scotland requirements for solicitors to identify and store clients' details;
  • our Anti Money Laundering obligations as Solicitors.
  • Who we share your personal information with

    We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations. Such organisations include the Law Society of Scotland, HMRC, Revenue Scotland, The Office of Public Guardian, Registers of Scotland and the Scottish Legal Aid Board for the purposes of our legal obligations to those bodies and to enable us to provide the legal services you have contracted with us to supply.

    We may also share personal data with our professional advisors for the purposes of taking advice. Campbell Boath employs third party suppliers to provide services, including IT. These suppliers may process personal data on our behalf as "processors" and are subject to written contractual conditions to only process that personal data under our instructions and protect it. In the event that we do share personal data with external third parties; we will only share such personal data strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal data in accordance with those purposes.

    How we protect your personal information

    Your personal information is stored on our paper files and/or electronically on our servers based in the UK, and is accessed by our staff for the purposes set out above.

    How long we keep your personal information

    We keep our clients' personal data for the period we are required to retain files by the Law Society of Scotland. We will review and possibly delete your personal information following a period of at least 10 years after you have ceased to be our client.

    Your rights

    You can exercise any of the following rights by writing to us at Bank House, 1 Stirling Street, Dundee, DD3 6PJ. Your rights in relation to your personal information are:

  • to request access to the personal information that we hold about you by making a "subject access request";
  • if you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information;
  • to request that we restrict the processing of your personal information for specific purposes; and
  • if you wish us to delete your personal information, you may request that we do so.
  • Any requests received by Campbell Boath will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner's Office at